As one of Africa’s largest retail groups continued to grow, Pepkor needed an API platform that could scale with its ambitions. Together with AppyThings, Pepkor migrated to Apigee X and implemented a modern API management platform designed for scalability, security and developer adoption.
Pepkor is one of Africa's largest retail groups, operating a broad portfolio of retail brands and serving millions of customers across multiple markets.
As digital services and integrations become increasingly important across the organization, APIs play a critical role in connecting systems, applications and business processes.
To support continued growth, Pepkor needed an API management platform capable of scaling with increasing demand while maintaining reliability, security and ease of use.
Pepkor's existing API management platform, based on WSO2, was becoming increasingly difficult to align with the organization's evolving digital landscape.
As traffic volumes increased and cloud-native applications became more important, the platform began to show limitations.
These challenges impacted both internal teams and external consumers, making it harder to deliver the seamless digital experiences Pepkor expected.
The organization needed a modern API management platform that could support future growth while improving performance, governance and usability.
AppyThings partnered with Pepkor to migrate from WSO2 to Apigee X. The objective was not only to replace the existing platform, but to create a more scalable, resilient and user-friendly API ecosystem.
AppyThings designed an Apigee X architecture tailored to Pepkor's specific requirements, incorporating API best practices to improve reliability, performance and long-term maintainability.
The result was a unified API platform that improved both operational capabilities and the developer experience.
A successful API platform is not only measured by performance. It is also measured by how easily developers can discover, understand and consume APIs.
This created a more intuitive journey for API consumers while reducing friction for development teams integrating with Pepkor’s services.
By improving accessibility and usability, Pepkor strengthened API adoption across its ecosystem.
The migration to Apigee X delivered immediate improvements across performance, security and operational visibility.
The improved visibility provided by Apigee X allows teams to identify issues earlier, understand usage patterns and continuously improve the API ecosystem.
As Jaco Liebenberg, Data Integration Manager at Pepkor, explains:
"Implementing Apigee with the support of AppyThings has been a game-changer for our API strategy. They introduced us to product insights and methods not previously available to us, allowing us to be more proactive and take action.
As a result, we saw a significant decrease in API errors. We couldn’t be happier with the results and the exceptional support throughout the process."
As organizations grow, API platforms need to do more than manage traffic. They need to support scalability, governance, security and developer enablement while providing the visibility required to continuously improve.
The Pepkor migration demonstrates how modern API management can create value far beyond technical infrastructure.
By moving to Apigee X, Pepkor gained a platform that supports both operational excellence and future digital growth.
Whether you're facing scalability challenges, limited visibility or an outdated API management platform, modernization can unlock significant value across your API ecosystem.
AppyThings helps organizations migrate to Apigee X, improve API governance and build scalable API platforms designed for long-term growth.
Want to explore what a modern API platform could look like for your organization? Talk to our experts.